Mail-in Repair

Please use the following steps for this service.

1. Call (02) 9955 6666 to ensure parts availability.

2. If your iPhone is in a working state, please back it up by connecting it to iTunes, right clicking on your iPhone icon when appears, and selecting "Back Up".

3. Send your parcel to us using registered post, or a courier service. We recommend bubble wrap and a small box to protect your device.

Our Postage Address Is:
Shop 20, 105 Miller Street MLC Building (Next to Subway) North Sydney NSW 2060
call : (02) 9955 6666

Please include your contact details, an email address, your contact number and a quick description of the repair required so we can get working on it straight away.



1. Mobile phone Rescue will endeavour to fix your Phone within 24 hours.

2. In the rare case of parts not being in stock, a delay may occur. Any delays will be notified immediately.

3. Water damage repairs may take up to 7 days before a determination about whether it can be fixed is notified.